JOB OBJECTIVE: The Chamber Administrative Coordinator (CAC) provides administrative support to the Chamber Manager to ensure efficient operation of the Chamber, as well as the BDC office. The CAC serves as a liaison between the BDC team and Chamber membership, completing tasks in a timely and accurate manner. As such, this person must be an effective communicator, passionate about supporting small businesses, and detail oriented. This role is an office-based position with the designated hours of 8am to 5pm (Monday to Friday) with 1 hour for lunch break. Evening and weekend hours will occasionally be requested. Experience with event planning and/or marketing is preferred. Bilingual in English and Spanish is also preferred.

ACCOUNTABILITY: Receives Supervision from the Chamber Manager. Direction from other managers as it relates to their department (Marketing, Economic Development, Special Events).

CHAMBER DUTIES & RESPONSIBILITIES:

1. Serves as the point person for all incoming calls and walk-ins to the BDC office.

2. Assists with ChamberMaster data entry, which includes but is not limited to profile updates, new membership, payments received, and event registration.

3. Processes monthly membership billing.

4. Helps coordinate all Chamber marketing efforts, including social media posts, e-blasts to membership, and magazine content. Encouraged to take photos at events.

5. Supports the sales campaign for ads and advertorials in the triannual Berwyn Magazine publications. Collects images and content. Ensures invoicing and payments are accurate.

6. Helps schedule membership activities, meetings, and special events. Creates basic imagery for events, monitors registration, confirms food and logistics, etc.

7. Prepares press releases, chamber-related content, and board packets as requested.

8. Performs other related duties as assigned.

OTHER ADMINISTRATIVE JOB FUNCTIONS:

1. Manages all common office areas, ensuring a clean and hospitable environment for clients and staff. Orders new supplies and requests IT support as needed.

2. Makes deposits in a timely manner and responsibly handles cash.

3. Schedules meeting rooms and makes other necessary arrangements for meetings; notifies appropriate individuals of scheduled meetings.

4. Checks Info e-mail box daily and routes emails to the appropriate person.

5. Maintains general awareness of all department projects in order to assist as needed.

REQUIRED KNOWLEDGE, SKILL AND ABILITIES:

· Knowledge of standard office practices and procedures.

· Knowledge of computer filing and record-keeping systems.

· Knowledge of computer fundamentals, Microsoft Office, and email etiquette.

· Possess a familiarity with marketing and/or event planning.

· Possess a willingness to learn ChamberMaster, Constant Contact, and Canva.

· Ability to communicate effectively and respectfully, both orally and in writing.

· Ability to manage time and work well within a team environment.

· Ability to interact with people of diverse backgrounds and interests.

· Ability to be flexible as afterhours and weekend hours may be requested.

MINIMUM EXPERIENCE AND TRAINING: Completion of high school, supplemented by at least two (2) years of higher education or at least two (2) years of office administration experience which includes developing and maintaining computerized filing and record-keeping systems; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Bilingual in Spanish and English preferred.